Privacy Policy
At Ketro, we take your privacy seriously. Please read this Privacy Policy to learn how we treat your personal data. By using or accessing our Services in any manner, you acknowledge that you accept the practices and policies outlined below, and you hereby consent that we will collect, use and share your information as described in this Privacy Policy.
Remember that your use of Ketro's Services is at all times subject to our Terms of Service. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
If you have a disability, you may access this Privacy Policy in an alternative format by contacting hello@useketro.com
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our platform, Ketro (the "Service"), and use our event management system.
When you sign up for an account, create an event, or attend events, we collect personally identifiable information which may include, but is not limited to your name and email address ("Personal Information").
We use the collected data for the following purposes:
We may share your information in the following cases:
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies
Depending on your location, you may have certain rights regarding your personal data, including:
To exercise these rights, please contact us at hello@useketro.com
Our Service is not intended for use by children under the age of 13 (or other age depending on local regulations). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
If you have any questions about this Privacy Policy or our practices, please contact us at: hello@useketro.com
Remember that your use of Ketro's Services is at all times subject to our Terms of Service. Any terms we use in this Policy without defining them have the definitions given to them in the Terms of Service.
If you have a disability, you may access this Privacy Policy in an alternative format by contacting hello@useketro.com
This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our platform, Ketro (the "Service"), and use our event management system.
Information we collect
When you sign up for an account, create an event, or attend events, we collect personally identifiable information which may include, but is not limited to your name and email address ("Personal Information").
- Event Data: Information about the events you create, such as: Event name, date, location Ticket types and pricing Event attendance data
- Usage Data: Information about how you interact with the platform, including: Browser type, device type, IP address Pages you visit on the site Time spent on the site Referring URLs
How We Use Your Information
We use the collected data for the following purposes:
- To provide, maintain, and improve our Service To process transactions and payments
- To personalize your experience (e.g., tailored event recommendations)
- To communicate with you, including sending event updates, confirmations, or marketing materials (if you opt-in)
- To comply with legal obligations
Sharing Your Information
We may share your information in the following cases:
- With third-party service providers: We may use third-party services (e.g., payment processors, email marketing platforms) to help us provide our services. These providers have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.
- With business partners: In case of business transactions, such as mergers, acquisitions, or sales of assets, we may transfer your personal information.
- Legal Compliance: We may disclose your information when required to do so by law or in response to valid requests by public authorities (e.g., court orders or government inquiries).
Data Security
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of electronic transmission or storage is 100% secure.
Retention of Your Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal data, including:
- The right to access, correct, or delete your personal data
- The right to object to or restrict processing of your personal data
- The right to withdraw consent at any time (for marketing communications)
- The right to file a complaint with a data protection authority
To exercise these rights, please contact us at hello@useketro.com
Children's Privacy
Our Service is not intended for use by children under the age of 13 (or other age depending on local regulations). We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child, we will take steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us at: hello@useketro.com